Good news! We've resolved this incident. The fix our team deployed has been performing effectively since Thursday. Data is stable and we are once again able to retrieve updated offers.
This is caused by changes on Google's side that affected our scraping process for NL, BE and DE. Our development team identified the issue and deployed a fix early this morning. The fix is in place, but our full scraping round may take longer than usual to complete.
As a result, price advice for the affected markets may arrive later than expected today.
Posted May 07, 2026 - 08:31 CEST
Monitoring
A temporary solution was successfully implemented over the weekend and is currently performing well, with all data now fully updated and functioning as expected. While the immediate impact has been mitigated, our engineering team remains focused on deploying a final, permanent solution to address the changes in Google Shopping’s structure. We will continue to monitor performance closely and will provide a concluding notification once the final fix is fully live and the incident is officially resolved.
Posted Apr 28, 2026 - 09:02 CEST
Identified
We've identified the cause of the incident as a change in the request/response on the backend of Google Shopping domains and we're actively working on a fix.
We'll continue to use cached data until we've managed to fully resolve this. We will update you again once coverage is fully restored.
Thank you for understanding. If you have any questions, feel free to call us at +31 (0)85 047 9241 or email customerservice@omniaretail.com. We’re here to help.
Posted Apr 22, 2026 - 15:49 CEST
Investigating
We are seeing lower match rates across Google domains caused by changes made on Google Shopping's structure. Our team is currently investigating it further.
We have started using cached Google data to maintain continuity while we work on restoring coverage. We will provide updates as progress is made.
Thank you for understanding. If you have any questions, feel free to call us at +31 (0)85 047 9241 or email customerservice@omniaretail.com. We’re here to help.