All Systems Operational

About This Site

This is the Omnia Retail status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Omnia, don't hesitate to get in touch with us at customerservice@omniaretail.com and we'll get back to you as soon as we can. You can also always give us a call at our support line +31 (0)85 0479240.

Uptime over the past 90 days. View historical uptime.
Market Data Operational
Dynamic Pricing Operational
Analytics Operational
90 days ago
100.0 % uptime
Today
Import & Export Operational
Administration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 15, 2026

No incidents reported today.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026
Coverage drop across Google domains
Resolved - Good news! We've resolved this incident. The fix our team deployed has been performing effectively since Thursday. Data is stable and we are once again able to retrieve updated offers.

If you have any questions, feel free to call us at +31 (0)85 047 9241 or email customerservice@omniaretail.com.
May 11, 10:43 CEST
Update - This is caused by changes on Google's side that affected our scraping process for NL, BE and DE. Our development team identified the issue and deployed a fix early this morning. The fix is in place, but our full scraping round may take longer than usual to complete.

As a result, price advice for the affected markets may arrive later than expected today.
May 7, 08:31 CEST
Monitoring - A temporary solution was successfully implemented over the weekend and is currently performing well, with all data now fully updated and functioning as expected. While the immediate impact has been mitigated, our engineering team remains focused on deploying a final, permanent solution to address the changes in Google Shopping’s structure. We will continue to monitor performance closely and will provide a concluding notification once the final fix is fully live and the incident is officially resolved.
Apr 28, 09:02 CEST
Identified - We've identified the cause of the incident as a change in the request/response on the backend of Google Shopping domains and we're actively working on a fix.

We'll continue to use cached data until we've managed to fully resolve this. We will update you again once coverage is fully restored.

Thank you for understanding. If you have any questions, feel free to call us at +31 (0)85 047 9241 or email customerservice@omniaretail.com. We’re here to help.
Apr 22, 15:49 CEST
Investigating - We are seeing lower match rates across Google domains caused by changes made on Google Shopping's structure. Our team is currently investigating it further.

We have started using cached Google data to maintain continuity while we work on restoring coverage. We will provide updates as progress is made.

Thank you for understanding. If you have any questions, feel free to call us at +31 (0)85 047 9241 or email customerservice@omniaretail.com. We’re here to help.
Apr 21, 09:48 CEST
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026
May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

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