All Systems Operational

About This Site

This is the Omnia Retail status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Omnia, don't hesitate to get in touch with us at customerservice@omniaretail.com and we'll get back to you as soon as we can. You can also always give us a call at our support line +31 (0)85 0479240.

Uptime over the past 90 days. View historical uptime.
Market Data Operational
Dynamic Pricing Operational
Analytics Operational
90 days ago
100.0 % uptime
Today
Import & Export Operational
Administration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 25, 2026

No incidents reported today.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026
Google changes causing temporary new offer fluctuation
Resolved - We are able to retrieve fresh Google Shopping offers across all contracts. Our team managed to implement several solutions working side by side to ensure data stability and continuity is guaranteed.

If you have any questions, feel free to call us at +31 (0)85 047 9241 or email customerservice@omniaretail.com. We're here to help.
Jul 17, 11:47 CEST
Update - Google continues to roll out changes that are affecting our ability to retrieve fresh offer data. Strengthened bot-detection system are impacting the scraping methods we have in place.

This is our top priority and we are working around the clock to get fresh data flowing again. Cached data is being used where needed to ensure continuity of service.

Thank you for your understanding. If you have any questions, feel free to call us at +31 (0)85 047 9241 or email customerservice@omniaretail.com. We're here to help.
Jun 22, 13:11 CEST
Update - We are still experiencing instability in the number of fresh offers we are able to collect from Google Shopping. This means that the percentage of fresh offers changes on a daily basis. This is caused by ongoing changes from Google.

Google has started showing data for different products/variants under the same product. This causes us to collect wrong offers because they are listed under the correct product listing. Because of this, our systems need to distinguish and validate each offer, instead of just the right product listing. The impact is currently limited to a small percentage of products.

We are working simultaneously on several solutions for these changes. We started seeing promising results with one of the newest solutions but we will keep monitoring it to ensure it's stability.

Thank you for understanding. If you have any questions, feel free to call us at +31 (0)85 047 9241 or email customerservice@omniaretail.com. We’re here to help.
Jun 18, 15:56 CEST
Update - We are continuing to monitor for any further issues.
Jun 10, 13:19 CEST
Update - Due to continuous changes, Google scraping remains affected. We are actively working on adapting and stabilizing our scraping of Google Shopping domains.

In the meantime, we continue to use cached data on a limited amount of products where we are unable to collect new offer data.

We will share more updates as soon as we have made more progress.

Thank you for understanding. If you have any questions, feel free to call us at +31 (0)85 047 9241 or email customerservice@omniaretail.com. We’re here to help.
Jun 10, 12:03 CEST
Monitoring - Google is currently rolling out changes across several of its domains, which is affecting the volume of fresh offers we retrieve. Our systems are fully operational and cached data can be used to ensure complete coverage with no disruption to our customers.

We are closely monitoring the situation and adapting to Google's evolving infrastructure as updates continue to roll out. We’ll continue to share updates as we learn more.

Thank you for understanding. If you have any questions, feel free to call us at +31 (0)85 047 9241 or email customerservice@omniaretail.com. We’re here to help.
May 15, 15:31 CEST
Idealo monitoring blocked by anti-bot mechanism
Resolved - Good news! This incident has been resolved. Our monitoring shows that performance has remained stable throughout the week and offers continue to be refreshed in real time.

If you have any questions, feel free to call us at +31 (0)85 047 9241 or email customerservice@omniaretail.com. We're here to help.
Jul 17, 11:46 CEST
Monitoring - We've implemented a fix and, since this weekend, we've been able to collect fresh offer data from Idealo.

We'll keep monitoring the results for the next week to ensure this fix continues to perform reliably while maintaining data quality and stability. We're simultaneously developing fallback solutions for scraping Idealo to prevent future outages.

As always, if you have any questions, feel free to give us a call at +31 (0)85 047 9241 or email us at customerservice@omniaretail.com.
Jul 13, 09:44 CEST
Investigating - Our capacity to monitor Idealo is currently being blocked by bot-detection systems. As a result, we are unable to retrieve fresh offers from Idealo domains since this morning (approx. 5AM CET). To ensure data and service continuity, we are using cached offer data where necessary.

Our team is actively working on bypassing the new anti-bot mechanisms and we'll keep you updated on our progress.

As always, if you have any questions, feel free to give us a call at +31 (0)85 047 9241 or email us at customerservice@omniaretail.com.
Jul 10, 13:48 CEST
Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026
Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

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